For all inquiries
[email protected]One address for product questions, project discussions, partnerships, documentation requests, and technical coordination. Email gives our team the context needed to route your inquiry to the right specialist.
Contact REAOX
Project inquiries, partnerships, and technical discussions.
Tell us what you need to identify, where the read must happen, and which business system needs the data. The right RFID architecture starts with the workflow.
What helps us respond faster
A short project brief is usually enough for the first technical review. Attach photos, drawings, or existing manuals when the physical environment affects tag, reader, antenna, or installation choices.
- Industry, site type, and operating environment
- Asset type, quantity, value range, and read-distance requirement
- Current software stack: ERP, POS, WMS, LIS, library system, or custom platform
- Pilot location, timeline, decision process, and expected business result
- Photos, drawings, sample tags, or product manuals if the workflow depends on physical constraints
United States
REAOX, LLC
Sales, strategic partnerships, OEM discussions, and international project coordination for North America and Europe.
New York, United States
Email: [email protected]
Phone: +1 (347) 679-8999
We respond fastest by email. For urgent matters, leave a voicemail and we will reply within one business day where possible.
China
REAOX Technology Co., Ltd.
Hardware engineering, antenna lab, manufacturing operations, APAC sales, and customer success.
Room 502, Tower BHongyuan Hangcheng PlazaNanfaxin Town, Shunyi DistrictBeijing 101300, China
Inquiry routes
Route the conversation to the right specialist.
REAOX handles RFID work across hardware, tags, middleware, and deployment. These routes help us respond with the right level of technical detail.
Project inquiry
For jewelry retail, energy assets, industrial manufacturing, warehousing, healthcare traceability, library hardware, or custom RFID workflows.
Product matching
Send the asset material, read distance, installation space, environment, and software constraints so we can narrow tags and devices.
Partnerships
For channel sales, OEM supply, system integration, and North American or European collaboration discussions.
Documentation & Review Requests
Ask for the evidence package that matches the decision you are making.
A buyer comparing hardware, a partner evaluating software ownership, and an engineer planning a pilot need different supporting materials. Clear requests help REAOX respond with the right proof instead of a generic brochure.
Review package
Product specification pack
Request model datasheets, dimensions, product images, manuals, and comparison notes for tags, readers, antennas, terminals, or workflow equipment.
Review product libraryReview package
Certification and IP review
Request applicable certification status, patent or technical IP references, and China software copyright ownership materials for a qualified project or bid.
View document scopeReview package
Software integration review
Request middleware, API, ERP / POS / WMS / MES / LIS connection notes, event definitions, and application workflow expectations.
View software systemsReview package
Pilot proof package
Request a focused pilot scope that defines the operating scene, sample quantity, read-zone assumptions, success criteria, and rollout decision points.
View technology methodInquiry Starters
Start with the information that makes a technical reply possible.
Different RFID projects fail for different reasons. These starter briefs help route the discussion to the right hardware, middleware, software, and deployment questions.
Jewelry RFID workflow review
Jewelry retail project
Store count, jewelry categories, daily stocktake pain, POS or ERP system, tag finish requirements, and whether the workflow includes transfer, try-on, e-commerce fulfillment, or anti-loss control.
View jewelry solutionProduction-line RFID feasibility
Industrial manufacturing
Object material, line speed, read position, interference sources, enclosure constraints, MES or ERP target, and whether custom reader modules or antennas can be embedded into equipment.
View manufacturing solutionWarehouse RFID movement verification
Warehouse / logistics
Asset type, package or container volume, dock or staging workflow, current WMS or ERP, existing reader brands, and where manual counting creates delay or mismatch.
View warehouse solutionHarsh-environment RFID asset review
Oil, gas, or harsh assets
Asset material, temperature, impact or vibration exposure, hazardous-zone requirements, inspection cycle, read distance, and certification region.
View oil & gas solutionPartner-led clinical RFID discussion
Medical or lab partner
Workflow owner, sample or container type, LIS or automation interface, validation responsibility, privacy and compliance owner, and whether a local partner will manage regulatory delivery.
View medical positioningRFID equipment procurement inquiry
Library / public-service hardware
Device type, model interest, frequency requirement, local system environment, installation responsibility, quantity range, and whether the inquiry is direct purchase, OEM, or integrator-led.
View library hardware